FROCK

At Fabric Outlet, we prioritize transparency and provide important information about our products to ensure a seamless shopping experience for our valued customers. Please take note of the following vital details:

1. Colour Variation Disclaimer: It's important to acknowledge that product colours may slightly differ from what is displayed on our website. These variations can occur due to factors such as lighting during photography and differences in digital device screens. Additionally, minor adjustments during the editing process may affect colour representation.

2. Careful Handling and Dry-Cleaning Recommendation: Our clothing articles require careful handling. We strongly recommend that all clothing products purchased from our website be dry-cleaned. Please note that we will not accept responsibility for any claims resulting from damage caused by alternative washing methods.

3. Disclaimers Regarding Damage Claims: We emphasize that we will not be responsible for any claims resulting from damage caused by washing using methods other than those advised, or claims regarding variations and/or displacement of beading/sequences.

Important Care Instructions:

1. No Bleach or Stain Removers: Refrain from using any bleach or stain-removing chemicals on our products.

2. Avoid Twist Forms: To prevent crease marks, avoid keeping wet fabrics in twist form.

3. Protect from Sunlight: Do not dry fabrics in direct sunlight as it may adversely affect the material.

4. Iron with Care: Iron your clothes with caution and at a moderate temperature to preserve their quality.

5. Separate Washing: Always wash coloured and white fabrics separately to prevent colour bleeding.

6. Pre-Stitch Soak: Prior to stitching, soak fabrics in water for 15 minutes to prevent shrinkage.

7. Dry Cleaning Recommended: We highly recommend dry cleaning for all our products to maintain their longevity and appearance.

Please Note: We are not liable for any damages caused by washing using methods other than those advised.

Thank you for your attention to these important details. Should you have any further inquiries or require assistance, please do not hesitate to contact our customer service team. Your satisfaction is our utmost priority at Fabric Outlet.

At Fabric Outlet, we are committed to providing efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please review our shipping policies below:

Shipping Policy

Delivery

2/3 Working Days - (48-72 Hours) - (Weighing Up To 2KG) - £3.19 ONLY

1/2 Working Days - (24-48 Hours) - (Weighing Up To 2KG) - 4.49 ONLY

1/3 Working days - (24-72 Hours) -(Weighing Over 2KG) - (Unlimited Items) - 4.99 ONLY

Next Working day - (Unlimited Items) -£6.94 ONLY

Any orders placed after 5pm will be dispatched the next working day and delivered the following working day after.(Monday-Friday)

Orders placed after 5pm on a Friday& will be dispatched the following Monday and delivered on Tuesday. Please note that this does not include Public Holidays so any orders placed during these times may be delayed.

Please note that we are unable to provide a specific am or pm service and our couriers can deliver anytime between 8am and 8pm.

Please note:

- We cannot be held liable for late delivery of goods caused by circumstances beyond our control.

- In the case of Next Day parcels not being delivered on time,& it would be best to contact the delivery service.

- It is your responsibility to ensure there is a person to accept the delivery on the day of delivery.

- We will not be held responsible for lost parcels caused by incorrect input of address details by the customer.

we provide an estimated dispatch date or delivery time frame. While we strive for prompt delivery, please note that these time frames are approximate, and there may be slight delays on occasion.

Leave in a Safe Place/ Alternative Location

Please be aware that opting for an alternate delivery location, like a safe place or porch, means assuming full responsibility for any potential loss or theft of the parcel. Thank you for your understanding.

Address Accuracy

Please ensure the delivery address is submitted accurately as we cannot be liable if an incorrect address is supplied to us.

For any further inquiries or assistance, feel free to contact our customer service team. We appreciate your business with FabricOutlet.